Here is a personalized Privacy Policy for Drivenow Car Rental (drivenowcy.com), aligned with EU/GDPR standards and consistent with your site’s Terms & Conditions as provided. This version reflects local regulations in Cyprus and best practices for car rental services.

Privacy Policy

Drivenow Car Rental (“we”, “us”, “our”) values your privacy and is committed to protecting the personal data you share with us when visiting drivenowcy.com or using our vehicle rental services. This Policy outlines your rights and how we use your information.

1. Data Controller

Drivenow Car Rental, based in Limassol, Cyprus, is the data controller responsible for managing your personal data in accordance with EU and Cyprus data protection laws. (drivenowcy.com)

2. Information We Collect

Personal & Contact Data

• Name, email, phone number, residential address.

• Driver’s licence details, date of birth, passport or ID.

• Rental details: vehicle type, rental duration, additional services. (free2move.com, drivenowcy.com)

Payment Information

• Credit/debit card details processed securely via PCI-compliant merchant systems. We do not store full card details. (drivenowcy.com, drivenowcy.com)

Technical Data

• Device/browser type, IP address, cookies, website usage patterns. Used to improve the website performance and user experience. (DriveNow)

3. Purpose of Data Processing

We collect and use your data to:

• Process bookings and manage rentals.

• Provide customer support and service reminders.

• Send confirmations, updates, and vehicle return notifications.

• Improve our website’s usability and analytics.

• Comply with legal and regulatory requirements.

Where consent is obtained (e.g. marketing emails), you may withdraw it anytime.

4. Data Sharing & Third Parties

Your information may be disclosed to:

• Service providers – such as insurance firms, GPS services, and payment processors assisting in rental operations.

• Regulatory authorities – as required by law for safety or dispute resolution.

• Marketing partners – only if explicitly agreed and compliant with GDPR.
  Data transfers outside the EU will comply with GDPR standards.

5. Retention of Your Data

We retain your personal information for as long as necessary to fulfill the purposes above, typically:

• Booking data and rental agreements: up to 5 years (per local regulations).

• Marketing and preference data: until withdrawal of consent.

Once data is no longer needed or consent withdrawn, it will be securely deleted or anonymized.

6. Your Rights Under GDPR

You are entitled to:

• Access and receive a copy of your data.

• Request correction or deletion of your data.

• Restrict or object to processing.

• Request portability of your data.

• Withdraw previously given consent.

• Lodge a complaint with the Cyprus Personal Data Protection Commissioner if dissatisfied. (DriveNow)

7. Data Security

We employ physical, technical, and organizational safeguards—such as encryption and firewalls—to protect against unauthorized data access. Although we strive for strong protection, data transmission over the internet carries inherent risks. (DriveNow, DriveNow)

8. Cookies & Tracking

The site uses cookies to:

• Maintain your session.

• Recognize returning visitors.

• Analyze site performance and traffic via services like Google Analytics.

You can control cookie settings via your browser or a cookie banner.

9. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices. Please review their privacy statements separately.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be published here, and the revised version will indicate the “Last Updated” date. Continued use of our site after updates implies acceptance. (drivenowcy.com, DriveNow)

11. Contact Information

If you have questions or wish to exercise your privacy rights, please contact:

DriveNow Car Rental
Address: Vasili Michaelidi 15A, Limassol, Cyprus
Phone: +357 99 057 003
Email: contact@drivenowcy.com

This Privacy Policy complements our Terms & Conditions and is designed to ensure clarity, transparency and legal compliance for your website visitors and customers.